Contact Us
To better serve our clients and improve communication, Town & Country Veterinary Clinic offers dedicated text lines to connect you directly with the appropriate team member.
Please note: Text lines are monitored Monday through Friday, 9:00 AM–5:00 PM, and we make every effort to respond within 48 hours during these business days.
Important:
If your pet is not feeling well, requires urgent or emergency care, or you need more immediate support, please call our main line at 540-382-5042 rather than texting so we can assist you promptly.
General Questions & Appointment Scheduling
For general questions, scheduling routine appointments, or assistance with your pet’s day-to-day care, you may text our main hospital line.
Text 540-382-5042 for general inquiries and routine scheduling.
For scheduling surgeries or procedures, or for questions about the surgical services we offer, our Surgical Coordinator, Mary Stephens, is here to assist you.
Text 540-744-6753 for help with scheduling, estimates, and surgical questions.
Text 540-855-8895 for help with lab testing, results, and coordination of follow-up with our doctors.
Text 540-774-5613 for assistance with refills, medication questions, and online pharmacy support.
For billing questions, concerns about your pet’s care, or follow-up regarding your experience, our client services team is here to help.
Text 540-855-1021 for assistance and follow-up coordination.
For urgent or emergency concerns, please call the hospital directly.
