Online Tools

Petly enables clients to perform tasks such as requesting a prescription refill or an annual physical exam appointment directly from any electronic device.

As a Town and Country Veterinary Client, it is FREE!

Some of the many services include appointment reminders, pet birthday cards, and even monthly coupons! You will start receiving these without having to do anything to get them started. Other services require you to login to your Petly account by visiting www.petly.com or clicking through the button on our site. Once you have logged in, you can do the following:

• Request a medical appointment
• Request a boarding reservation
• Request a grooming appointment
• Request a prescription refill
• Look at your pet’s vaccination record
• Look at your pet’s medication record
• Look at your pet’s reminders of services

Not quite. Requests are received 24/7, input into our system as a prescription refill, and when ready, we will phone or email you to confirm. When you enter your request, include how you want us to contact you to confirm (ie, phone, email, fax). Please allow 24 hours for a refill request to be verified.

Adding frustration to your already busy life is not something we want to do. We are very enthusiastic about assisting our clients in getting things done for their pets in an easier way. If you need any assistance at all, please email [email protected]. We are happy to help walk you through it. We think you will love this new feature our clinic offers!

Two things:

1. Call or email us to make sure we have your correct email address on record in our veterinary system.
2. After 24 hours of giving us your correct e-mail address, go to www.tcvccares.com, click on the Petly button at the bottom of the Home Page. You can directly login using your email address, or you can go to FAQs (Frequently Asked Questions) for help.