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Took my puppy for the first time. Vet was really nice and they gave me recommendations and prices up front. Would recommend!
The staff here are exceptionally compassionate and knowledgeable. They provide a wide range of services, from routine and emergency veterinary care to boarding. Having worked in the veterinary field myself, I’m very selective about who I trust with my dogs’ care. We live in Roanoke and willingly drive 45 minutes to come here (when time allows) because their quality of emergency care and transparent pricing are unmatched.
Took my dog here for a veterinary emergency when she dislocated her shoulder while we were traveling. We didn't get there until close to midnight, but they took us in immediately & gave her appropriate pain medication. They even held her for a bit to monitor for drug sensitivity, as she's sensitive to a lot of drugs. The place is beautiful, clean, & state of the art & the vet & vet assistants were fantastic. Their prices were also very reasonable for an ER. We were pleased.
Town and Country Veterinary Clinic is a valuable resource in our community. Recently, we had to visit in the middle of the night and were greeted by friendly, efficient staff who provided care for our Weimaraner during a difficult time. Many people criticize the cost of emergency vet visits, but they often overlook the expenses involved in running such a facility, including compensating vets and vet techs for overnight shifts.
Since moving here in 2018, we have visited T&C at least six times. What stands out most to us is how the staff collaborates with pet owners to create the best plan for each animal. They also follow up days later to ensure everything is progressing well.
It should also be noted that T&C is a clean and inviting facility. The environment brings a sense of calm during what is already a stressful time for you and your pet. They have created such a nice space to welcome animals and their humans.
While we hope not to need their services again in the middle of the night, we feel reassured knowing they are there for us and that we will be met at the door by caring, friendly professionals.
Since moving here in 2018, we have visited T&C at least six times. What stands out most to us is how the staff collaborates with pet owners to create the best plan for each animal. They also follow up days later to ensure everything is progressing well.
It should also be noted that T&C is a clean and inviting facility. The environment brings a sense of calm during what is already a stressful time for you and your pet. They have created such a nice space to welcome animals and their humans.
While we hope not to need their services again in the middle of the night, we feel reassured knowing they are there for us and that we will be met at the door by caring, friendly professionals.
Response from the owner:Thank you so much for your wonderful review! We truly appreciate your continued trust since 2018 and are so glad we could be there for you and Maverick during a difficult time. It means the world to hear that our team’s care, follow-up, and facility have brought you comfort. We’re honored to be part of Maverick’s care and are always here for both of you—day or night.
Very friendly. Dr. Nick took great care of my boy Taz. This vet office is nicer than most provider offices.
Response from the owner:Thank you for the wonderful review! We’re so glad to hear that Dr. Nick and our team took great care of Taz. Your kind words about our clinic mean so much—thank you for trusting us with your boy!
I had a cat needing an TIECA (soft tissue inner ear surgery). Dr. Burdette and her staff at Town and Country did an amazing job caring for her and keeping me updated with her surgery. I live 2 hours away and will continue to come to this office for specialized surgery for any other animals! Their price was amazing compared to other offices that offer the same type surgery.
Response from the owner:Thank you so much for your kind words! It was a pleasure caring for Whisper She was such a sweet patient. My team and I truly appreciate your trust and the long trip to see us. We’re so glad you felt well cared for and look forward to helping any of your pets in the future!
– Dr. Burdette
I have 2 high maintenance dogs. I take them to Town & Country for routine grooming and they always do a great job!
Response from the owner:Thank you for sharing your kind words, Brenda. It’s wonderful to hear that your dogs are well cared for during their grooming visits. The team appreciates your trust and enjoys having your pups as part of the Town & Country family.
“We are so grateful for the wonderful team at Town and Country. River receives so much love and attention during her day boarding or week-long stays. The staff showers her with affection and pets, making her feel truly cared for. We feel blessed to have such a compassionate and dedicated team looking after her!”
Response from the owner:Thank you so much for your kind words and for trusting us with River’s care. It’s truly rewarding to know she feels comfortable and loved during her visits. The team always enjoys spending time with her and appreciates your thoughtful feedback.
I was in the middle of a meltdown and was treated openly, warmly and with the utmost respect and compassion at one of the worst times in my life...
Response from the owner:Thank you, Tonja, for sharing your experience. It means so much to know that our team was able to provide comfort and understanding during such a difficult time. Your kind words truly encourage us to continue offering caring support to all who walk through our doors.
Professional,knowlegable staff who cared for our dog.We have used them before, and feel comfortable bringing pets here for emergency treatment.
Response from the owner:Thank you for sharing your kind words, Cathy. It means a lot to know that you feel comfortable entrusting your pets to our team and that you appreciate the care and expertise we strive to provide. Your trust and confidence are truly valued.
Patricia Brooks
★★★★★
Have used T & C since they have been in business, couldn’t ask for any better vet care for my fur babies.
Rebecca Lolli
★★★★★
Jazz..my Goldendoodle..has been coming to Town & Country Veterinary for the past 5 years..! She uses Veterinary services; boarding and grooming...! We have always had excellent care and services! Everyone makes sure to make her stay pleasurable!!
Heath Haug
★★★★★
Excellent care, fantastic staff, availability for emergencies, and very informative doctors. Costs are fair, especially when you consider the level of care and competence displayed.
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