Reviews
Home » Reviews
My GSD HAD GOTTEN DOWN DUE TO EARLY HIP DYSPLASIA SIGNS. WITH DR. BAILEY'S ADVICE AND CARE SHE IS NOW SO MUCH BETTER IN ONLY A WEEK!
My cat got sick so quickly! 20 minutes before he started yowling in pain he was jumping in the air playing so this happened QUICKLY! We called our regular vet but they said we’d be better off taking Finnegan to town and country in case he needed surgery. So that’s what we did. They took him back IMMEDIATELY and did what they had to do. It was a severe UTI. He had a lot of blood and bacteria in his urine and his bladder was inflamed. This is the second time this has happened and he’s only 3 years old so he’s not an older cat. Anyways, they took a urine sample and that’s what they diagnosed him with. They gave him Onsior and Clavacillin. He is doing SO much better now because of town and country! We’re getting his urine rechecked at his normal vet after he’s done with antibiotics, which will be another 4-5 days. They treated us fairly, were very quick, and kept us informed of delays. A cat having a UTI has the same symptoms as a blockage, which requires emergency surgery right away or your pet will die. So they took him back and did an ultrasound, did some vitals, etc. Thank god it wasn’t a blockage. However, a UTI, especially in male cats, is VERY painful. So I’m glad they treated him with such urgency. I cannot thank them enough for being so gentle and kind to my baby. The only thing I dislike is that they don’t call you days after to check that your animal is okay and improving. I imagine if they did, that’s all they’d get done is making calls so I can totally understand why they don’t do that. Anyways, thanks Town and Country for helping my baby Finnegan!!
Response from the owner:Thank you so much for sharing your experience. We are delighted to hear that Finnegan is feeling better and that our team could assist promptly during such a stressful time. It's wonderful to know that you felt well-informed and supported throughout the process. We appreciate your understanding regarding follow-up calls, and we're grateful for your kind words about the care Finnegan received. Your feedback is invaluable to us, and we wish Finnegan a swift and full recovery.
Excellent care and service. Very compassionate!
Response from the owner:Thank you so much for your kind words, Valerie! We're thrilled to hear that you had a positive experience with our team. Providing compassionate care is at the heart of what we do, and your feedback truly means a lot to us.
Stellar care for my Little Man!
Response from the owner:Thank you so much for your kind words, Tamela! We're thrilled to hear that you had a positive experience with us and that Little Man received the stellar care he deserves. It's always our goal to provide the best care possible for our furry friends and their families. We appreciate your trust in us and look forward to seeing you both again!
Had a great experience here!! Dr. McKeown was phenomenal!
Response from the owner:Thank you so much for your kind words, Rebecca! We're thrilled to hear that you had a great experience with us and that Dr. McKeown made such a positive impression. Your feedback is greatly appreciated by our entire team.
Dr. Durov & his team were wonderful. We ended up at Town & Country since our local emergency vet was on diversion. Our usual vet is fantastic, but our dog is still not a fan of going to the vet, so I was expecting this to be a less than ideal experience for everyone involved. Much to my delight, our dog now thinks that Dr. Durov is one of his best friends, and he loved the rest of the staff, too. I am sure they were incredibly busy with emergencies, but they took time to make our dog feel safe while they took care of him. We are so lucky to have such amazing emergency care available to us. Thank you!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that your dog had such a positive experience with Dr. Durov and our team. It means a lot to know he felt safe and cared for, especially during an emergency visit. We truly appreciate you trusting us with his care!
Vets Sarah and Nick Canivari as well as vet staff are all very kind, compassionate and professional with my pets and provide excellent care!
Response from the owner:Thank you so much for your wonderful review! We're thrilled to hear that Dr. Sarah, Dr. Nick, and our entire staff have provided your pets with compassionate and professional care. It’s our pleasure to care for them!
My dog ate a *lot* of something he shouldn't have and needed forced vomiting. I expected it to cost a fortune but it didn't, plus they have a payment plan if you don't have the full amt in your pocket.
I was impressed by the office and how nice the staff was. It was clear they love the animals
I was impressed by the office and how nice the staff was. It was clear they love the animals
Response from the owner:Thank you so much for the kind review! We're glad we could help your pup and that you had a positive experience with our team. We truly care about every animal that comes through our doors and appreciate your trust in us!
My sweet boy had to cross the rainbow bridge on a Sunday. No vets in my area are available on the weekends. Staff was wonderful and kind. Dr. Pierce was gentle with my buddy and as considerate as anyone could be when saying goodbye to a family member. This is my second experience with town and country and I would go back again in a heartbeat.
Response from the owner:Thank you, Jenna, for your heartfelt words during such a difficult time. We're truly honored to have been able to support you and your sweet boy with kindness and care. Dr. Pierce and the entire team are touched by your appreciation and are here for you whenever you need us.
The day came when I had to put my best friend and loyal companion to rest. It was my first visit, and although a sad one, I left knowing she was put to rest by a compassionate and caring staff. The respectful and intimate setting made everyone feel at ease. I did receive the remains along with a molded paw print of my girl. That was the most thoughtful gift…I didn’t expect that, and was extremely appreciative of the thought. I highly recommend Town and Country. Thank you all!!
Response from the owner:Thank you for sharing your experience during such a difficult time. It means a lot to us that our team could provide some comfort and care for you and your loyal companion. We're glad the paw print brought you some solace. Your kind words and recommendation are truly appreciated.
