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Great staff. Awesome place.
The Roanoke emergency vet was diverting to other places so we had to go here. Really nice place and my dog is doing well.
The Roanoke emergency vet was diverting to other places so we had to go here. Really nice place and my dog is doing well.
Great experience. Very nice staff. Highly recommend.
We have had to use Town and Country Vet for emergencies a few times. We have NEVER been disappointed. They all have been absolutely wonderful. The Dr’s took excellent care of our 2 boys and the whole staff cared about our boys well being. I have never been to a vet that I didn’t have some kind of complaint , but this vet office has no complaints whatsoever from us!!! I wished we were not over an hour away because I would most definitely use this office for all vet services. Thank you all so much for caring!!!
Mark&Marcia Ferguson
Bluefield, Va
Mark&Marcia Ferguson
Bluefield, Va
Response from the owner:Thank you so much for your kind words and thoughtful feedback. It means a lot to hear that you have felt so well cared for during your visits, especially in emergency situations. The team truly appreciates your trust, and we’re grateful to have been there for your boys when you needed us. Your support and recommendation are deeply valued.
These guys are super nice.My baby had to have his private area operated on and they took great care of him.It is a little pricey but comparable to any other emergency vet.Dr Nick is a superstar!
Everyone is nice, helpful & professional. They show their love for animals. I also use the Groomer & they do an amazing job as well. My Coco always gets excited when going & always looks amazing after. Great job, well worth the money spent.
My GSD HAD GOTTEN DOWN DUE TO EARLY HIP DYSPLASIA SIGNS. WITH DR. BAILEY'S ADVICE AND CARE SHE IS NOW SO MUCH BETTER IN ONLY A WEEK!
My cat got sick so quickly! 20 minutes before he started yowling in pain he was jumping in the air playing so this happened QUICKLY! We called our regular vet but they said we’d be better off taking Finnegan to town and country in case he needed surgery. So that’s what we did. They took him back IMMEDIATELY and did what they had to do. It was a severe UTI. He had a lot of blood and bacteria in his urine and his bladder was inflamed. This is the second time this has happened and he’s only 3 years old so he’s not an older cat. Anyways, they took a urine sample and that’s what they diagnosed him with. They gave him Onsior and Clavacillin. He is doing SO much better now because of town and country! We’re getting his urine rechecked at his normal vet after he’s done with antibiotics, which will be another 4-5 days. They treated us fairly, were very quick, and kept us informed of delays. A cat having a UTI has the same symptoms as a blockage, which requires emergency surgery right away or your pet will die. So they took him back and did an ultrasound, did some vitals, etc. Thank god it wasn’t a blockage. However, a UTI, especially in male cats, is VERY painful. So I’m glad they treated him with such urgency. I cannot thank them enough for being so gentle and kind to my baby. The only thing I dislike is that they don’t call you days after to check that your animal is okay and improving. I imagine if they did, that’s all they’d get done is making calls so I can totally understand why they don’t do that. Anyways, thanks Town and Country for helping my baby Finnegan!!
Response from the owner:Thank you so much for sharing your experience. We are delighted to hear that Finnegan is feeling better and that our team could assist promptly during such a stressful time. It's wonderful to know that you felt well-informed and supported throughout the process. We appreciate your understanding regarding follow-up calls, and we're grateful for your kind words about the care Finnegan received. Your feedback is invaluable to us, and we wish Finnegan a swift and full recovery.
Excellent care and service. Very compassionate!
Response from the owner:Thank you so much for your kind words, Valerie! We're thrilled to hear that you had a positive experience with our team. Providing compassionate care is at the heart of what we do, and your feedback truly means a lot to us.
Stellar care for my Little Man!
Response from the owner:Thank you so much for your kind words, Tamela! We're thrilled to hear that you had a positive experience with us and that Little Man received the stellar care he deserves. It's always our goal to provide the best care possible for our furry friends and their families. We appreciate your trust in us and look forward to seeing you both again!
Had a great experience here!! Dr. McKeown was phenomenal!
Response from the owner:Thank you so much for your kind words, Rebecca! We're thrilled to hear that you had a great experience with us and that Dr. McKeown made such a positive impression. Your feedback is greatly appreciated by our entire team.
