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Town and Country Veterinary Clinic is a valuable resource in our community. Recently, we had to visit in the middle of the night and were greeted by friendly, efficient staff who provided care for our Weimaraner during a difficult time. Many people criticize the cost of emergency vet visits, but they often overlook the expenses involved in running such a facility, including compensating vets and vet techs for overnight shifts.
Since moving here in 2018, we have visited T&C at least six times. What stands out most to us is how the staff collaborates with pet owners to create the best plan for each animal. They also follow up days later to ensure everything is progressing well.
It should also be noted that T&C is a clean and inviting facility. The environment brings a sense of calm during what is already a stressful time for you and your pet. They have created such a nice space to welcome animals and their humans.
While we hope not to need their services again in the middle of the night, we feel reassured knowing they are there for us and that we will be met at the door by caring, friendly professionals.
Since moving here in 2018, we have visited T&C at least six times. What stands out most to us is how the staff collaborates with pet owners to create the best plan for each animal. They also follow up days later to ensure everything is progressing well.
It should also be noted that T&C is a clean and inviting facility. The environment brings a sense of calm during what is already a stressful time for you and your pet. They have created such a nice space to welcome animals and their humans.
While we hope not to need their services again in the middle of the night, we feel reassured knowing they are there for us and that we will be met at the door by caring, friendly professionals.
Very friendly. Dr. Nick took great care of my boy Taz. This vet office is nicer than most provider offices.
I had a cat needing an TIECA (soft tissue inner ear surgery). Dr. Burdette and her staff at Town and Country did an amazing job caring for her and keeping me updated with her surgery. I live 2 hours away and will continue to come to this office for specialized surgery for any other animals! Their price was amazing compared to other offices that offer the same type surgery.
I have 2 high maintenance dogs. I take them to Town & Country for routine grooming and they always do a great job!
Response from the owner:Thank you for sharing your kind words, Brenda. It’s wonderful to hear that your dogs are well cared for during their grooming visits. The team appreciates your trust and enjoys having your pups as part of the Town & Country family.
“We are so grateful for the wonderful team at Town and Country. River receives so much love and attention during her day boarding or week-long stays. The staff showers her with affection and pets, making her feel truly cared for. We feel blessed to have such a compassionate and dedicated team looking after her!”
Response from the owner:Thank you so much for your kind words and for trusting us with River’s care. It’s truly rewarding to know she feels comfortable and loved during her visits. The team always enjoys spending time with her and appreciates your thoughtful feedback.
I was in the middle of a meltdown and was treated openly, warmly and with the utmost respect and compassion at one of the worst times in my life...
Response from the owner:Thank you, Tonja, for sharing your experience. It means so much to know that our team was able to provide comfort and understanding during such a difficult time. Your kind words truly encourage us to continue offering caring support to all who walk through our doors.
Professional,knowlegable staff who cared for our dog.We have used them before, and feel comfortable bringing pets here for emergency treatment.
Response from the owner:Thank you for sharing your kind words, Cathy. It means a lot to know that you feel comfortable entrusting your pets to our team and that you appreciate the care and expertise we strive to provide. Your trust and confidence are truly valued.
After bringing my blue healer, Butch to a veterinarian, I was told by their staff that they weren’t taking new patients. I went to another veterinarian in Mount Airy. They said that his heart worms or two severe for a 10-year-old dog to survive and then I should euthanize him immediately. There was no way I was throwing in the towel after everybody in my church got through praying for Butch the same night he had seizures so at 2 AM I road 68 miles to Town & Country veterinarian I was terrified they took him in and kept him for two nights when I picked him up. They said he had a severe case of Heartworms, but they weren’t ready to give up on him. His primary care veterinarian. Dr. Pierce is extremely knowledgeable. They gave me a prescription for Keppra and he gets three pills a day every eight hours they have been treating his heartworm condition and here it is September 11, 2025. We brought him up there this morning at 11 AM. Dr. Pierce was there. They ran some test and the heartworm test came back negative. Zero Heartworms none !!!! I am extremely amazed of how professional these folks are on the three occasions, he spent the night at Town & Country and I would pick him up to next morning. I cannot thank Dr. Pierce and the staff enough and my butch loves dr. Pierce I would like to take this moment to explain that their prices for services are extremely reasonable. I can’t imagine anybody writing a nasty review about Town & Country enough said.!!!!!! They saved my dog and we will always love this veterinarian Hospital I have a total of seven dogs at home and they will all be treated at town and country
Response from the owner:Thank you so much for sharing Butch’s journey and your kind words about Dr. Pierce and our team. It means a great deal to know that you felt supported and cared for throughout such a difficult experience. We’re grateful for your trust in us and are glad to hear Butch is doing well. Your feedback about our services and pricing is truly appreciated. It’s an honor to care for your pets.
I could not have received better care from any other vet. They heard my concerns seriously and tried to save my wallet. When it came time to make the very difficult decision of letting my sweet Gizmo go, Dr. Bailey was so tender and gentle in his bedside manner and the handling of my dog. They made one of the hardest nights of my life one where I simultaneously had peace and reassurance. ❤️
Response from the owner:Thank you for sharing such heartfelt words about your experience. It means a great deal to know that you felt supported and cared for during such a difficult time. Saying goodbye to a beloved companion is never easy, and we are honored to have been able to offer comfort and compassion to both you and Gizmo.
Friendly and helpful staff. Great care and reasonably priced. Clean facility. Will definitely return if needed!
Response from the owner:Thank you for sharing your positive experience, Cindy. It’s wonderful to hear that you found the staff friendly and helpful, and that you appreciated the quality of care and cleanliness of our clinic. Your kind words mean a lot to the team.
Patricia Brooks
★★★★★
Have used T & C since they have been in business, couldn’t ask for any better vet care for my fur babies.
Rebecca Lolli
★★★★★
Jazz..my Goldendoodle..has been coming to Town & Country Veterinary for the past 5 years..! She uses Veterinary services; boarding and grooming...! We have always had excellent care and services! Everyone makes sure to make her stay pleasurable!!
Heath Haug
★★★★★
Excellent care, fantastic staff, availability for emergencies, and very informative doctors. Costs are fair, especially when you consider the level of care and competence displayed.
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