Check out what our clients say

UPDATED APRIL 2024

“In an emergency situation, the staff was very understanding & answered all questions we had. We have decided to use T&C as our regular vet after our visit because they treated our dog and us with such respect & made us feel relieved after our visit.”

-Erin. L.

“Friendly, knowledgeable and helpful. Communication has improved greatly, thank you! Greatly appreciated the kindness that was shown to us during the recent loss of Stromboli. The little things mean so much and the decorations are heartwarming!”

-Patricia. P.

“Consistently give special care to Tank when boarding. Kind and responsive when I call daily to check on him. This treatment is the reason I drive from Roanoke to board him with T&C. Thank you.”

-Betty. B.

“The professionalism displayed was exemplary, the facility was immaculate, and the personnel were well-informed and friendly! I am not easily impressed, but, this clinic was extraordinary! I felt my pet received the best care. Thank you so very much!”

-Hillary. D.

“I switched veterinary care for my pet to your clinic 7 months ago. I’ve been very happy with the care and attention we have received. Your clinic is lovely, the front and back office staff are friendly and welcoming and your Dr.’s are top notch!!”

Cathy. C.

“I drove over an hour here to get a second opinion on my baby’s Degenerative Myelopathy diagnosis. Dr. Tucker was absolutely wonderful and I left so happy that I went! She provided me with a lot of knowledge and options! We will continue coming here!”

Kayla. C.

“We brought our dog in around 5 am for emergency care and the staff was fantastic. They helped not only our baby, but they helped ease our minds as well. Wonderful staff, wonderful hospital. I’ve told everyone to come here!!!!!”

-Johnny. F

“I was able to bring Margot in on short notice for an ear infection. Dr. Bailey was very knowledgeable and answered all my questions. The price was extremely reasonable for after-hours care. I would recommend this clinic to everyone I know with pets.”

-Harrison. F.

“I love Dr Bailey and know him previously. When I chose not to take an Xray bc I couldn’t afford it he didn’t make me feel lesser of a person! He talked through the wound care w/me and helped me. By the way BB is doing great and the abcess is healed!”

-Michelle. R.

“Ellie was greeted at the door by your staff and immediately taken in and received care. We were scared parents, and we were also greeted with concern and set at ease that everything was going to done to try to get her better.”

-Janet. R

“I have been going to Town and Country for years now. Every Dr any of my pets have seen has been wonderful as well as all the staff.”

-Heather. F.

“Very professional staff. Exceptional facility. Dr. Shepherd’s expertise is superior. In raising pets for more than 50 years, I find Town & Country to be at the top of the list in pet care.”

-Jerome. H.

“Dr. Nic is a very caring, professional vet. He listened to my concerns and honored my requests for Baby Ruth to receive supplementary care during her dental cleaning/extraction. Dr. Nic had a nice bedside manner with Baby Ruth.”

-Tristian. P.

“I have been to multiple vets recently trying to get answers on my dog, Town & Country has made me feel the most valued and listened to all my concerns. I couldn’t be more thankful for the care we received there! I would recommend them to anyone!”

-Karli. B.